Privacy Policy

1. Introduction

IdleMine is a Minecraft chunk loading service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using IdleMine, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Discord Information

When you use IdleMine, we collect the following information from your Discord account:

• Discord User ID
• Discord username and discriminator
• Server membership information
• Commands and interactions with our Discord bot

2.2 Minecraft Account Information

To provide our Service, we collect and store:

• Microsoft account authentication tokens
• Minecraft account username and UUID
• Minecraft server connection details you provide
• Session data related to your Minecraft connections

Your Minecraft account information is stored exclusively on secure servers operated by Coflnet GmbH in datacenters certified by DIN ISO/IEC 27001:2022. This information is only readable on these secure, encrypted servers and is never transmitted to unauthorized parties in its unencrypted form.

2.3 Payment Information

Payment processing is handled securely by Patreon. We do not directly collect or store your payment card information. We only receive:

• Patreon user ID
• Subscription status and tier
• Payment confirmation data

2.4 Usage Data

We automatically collect certain information about your use of the Service:

• Service usage logs (start/stop times, server connections)
• Error logs and diagnostic information
• Connection status and uptime data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To authenticate your Minecraft account, connect to servers, and maintain your AFK presence
• Account Management: To manage your subscription, process payments through Patreon, and provide customer support
• Service Communication: To send you service-related notifications, updates, and support messages via Discord
• Service Improvement: To monitor usage patterns, identify bugs, and improve the Service
• Security: To detect and prevent fraud, abuse, and unauthorized access
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

4.1 Secure Infrastructure

All IdleMine infrastructure is hosted by Coflnet GmbH on servers located in datacenters certified by DIN ISO/IEC 27001:2022. This certification ensures:

• Industry-standard information security management
• Regular security audits and compliance checks
• Physical and network security controls
• Secure data handling procedures

4.2 Data Protection Measures

We implement robust security measures to protect your data:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Access controls and authentication mechanisms
• Regular security updates and patches
• Monitoring and logging of system access
• Restricted access to Minecraft account credentials (readable only on secure servers)

4.3 Data Retention

We retain your personal information only for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you cancel your subscription and request account deletion, we will delete your data within 30 days, except where retention is required by law.

5. Information Sharing and Disclosure

5.1 Service Providers

We share information with the following third-party service providers:

• Coflnet GmbH: Technical infrastructure and hosting services
• Discord: Service management and communication platform
• Microsoft/Mojang: Minecraft account authentication
• Patreon: Payment processing and subscription management

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Compliance with legal obligations
• Protection of our rights, privacy, safety, or property
• Investigation of potential wrongdoing
• Response to law enforcement requests

5.3 No Sale of Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Third-Party Services

IdleMine integrates with several third-party services. When you use our Service, you are also subject to the privacy policies of:

• Discord: https://discord.com/privacy
• Microsoft: https://privacy.microsoft.com/
• Patreon: https://www.patreon.com/privacy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your data
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us through our Discord server or at the address provided in the Contact section below.

8. Children's Privacy

IdleMine is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using IdleMine, you consent to the transfer of your information to the United States and other countries where our service infrastructure is located.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us:

• Remember your preferences
• Understand website usage patterns
• Improve website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending notifications through Discord

Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

12. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify affected users promptly and take appropriate steps to mitigate any potential harm. We will also notify relevant authorities as required by applicable law.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@idlemine.net

For support and privacy-related inquiries, please visit our Discord server: https://discord.gg/VcdxapFSBA